Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for an account
• Purchase a subscription
• Contact our support team
• Participate in surveys or promotions
• Subscribe to our newsletter

This information may include:

• Full name and contact details
• Email address
• Billing and payment information
• Company name (if applicable)

1.2 Technical Information

Our software automatically collects technical information necessary for security functions:

• System information (OS version, hardware specifications)
• Threat detection data (file hashes, behavioral patterns)
• Performance metrics for optimization features
• Anonymous usage statistics
• Security event logs

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Provide, maintain, and improve our antivirus services
• Threat Protection: Analyze threats and improve detection algorithms
• System Optimization: Enhance PC performance through AI analysis
• Customer Support: Respond to inquiries and provide technical assistance
• Security: Protect against fraud and unauthorized access
• Communication: Send important updates and service notifications
• Research: Improve our AI models and develop new features

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in these limited circumstances:

3.1 Service Providers

We engage trusted third-party providers for:

• Payment processing
• Cloud infrastructure
• Customer support systems
• Analytics and reporting

3.2 Legal Requirements

We may disclose information if required by law, including to:

• Comply with legal obligations
• Protect our rights and property
• Prevent illegal activities
• Ensure user safety

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement robust security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical protections
• Regular employee security training

Despite our efforts, no security system is impenetrable. We cannot guarantee absolute security of your information.

5. Data Retention

We retain personal information only as long as necessary for:

• Providing services to you
• Complying with legal obligations
• Resolving disputes
• Enforcing agreements

Technical and threat data is typically retained for 30 days unless required for security investigations.

6. Your Rights and Choices

Depending on your location, you may have rights including:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to certain processing activities

To exercise these rights, contact us at support@ai-virars.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: